Straight answers. No hedging. If your question isn't here, put it to Olga in the chat — she has the full playbook loaded.
Will the AI sound like a robot to my customers?
No. Our voice layer runs at under 300 ms latency with real emotional inflection and a cloned or curated voice tuned to your brand. Blind-listen tests routinely fail to identify our agents as AI. Every conversation opens with an honest disclosure — customers don't mind talking to AI when it's competent and gets them what they want; they mind being fooled.
How is Glovecars different from a receptionist service or answering agency?
Speed and scale. A human receptionist can only answer one call at a time and only during the shift you paid for. Our system answers every inbound in under 60 seconds, 24/7/365, across phone, text, chat, DM, and marketplace — simultaneously. Costs 10–20% of a live receptionist team and never calls in sick.
How is this different from HubSpot or Intercom AI?
HubSpot and Intercom are horizontal SaaS tools you configure and manage yourself. Glovecars is a done-for-you vertical service: we build the voice, the follow-up cadences, the DMS integration, the compliance layer, and Igor personally reviews performance monthly. You don't have a dashboard to babysit — you have a system that runs.
How long from signed order to live?
14 days. Day 1–3 is setup and integration with your CRM/DMS. Day 4–7 we build your scripts and objection library. Day 8–11 Igor personally listens to test conversations and tunes the voice. Day 12–14 we go live progressively — 10% of your inbound the first day, then 50%, then 100%. Complex DMS integrations can add 1–2 weeks.
Is texting through this compliant with TCPA and A2P 10DLC?
Yes. We're A2P 10DLC registered, honor STOP/HELP/opt-out automatically, capture per-message consent, and keep full audit logs stored with immutable object-lock for TCPA disputes. Your legal team gets a copy of the deployment SOP. HIPAA-adjacent verticals (med spa, dental, chiropractic) are supported — we don't store PHI.
Do I own my data?
Yes. All conversation transcripts, contact records, and analytics live in your CRM — GoHighLevel, HubSpot, Salesforce, Pipedrive, or whichever you use. We keep operational copies for audit and improvement, and you can export or delete on request. If you leave, you leave with everything.
What happens when the AI can't handle a request?
Warm hand-off. The AI transfers to your on-call team with a spoken summary of what's been discussed, and drops the full transcript into your CRM as a note. Nobody has to ask "so what did she want again?" — the context is right there.
Can I use my own voice — mine, or my GM's?
Yes. Record 30 seconds of the owner, GM, or receptionist and we permanent-clone that voice. Ownership stays with you and we lock the voice ID to your account. Great for dealerships and family businesses where the customer already knows the person's voice.
What are your contracts like?
MyPost Social ($199/month) is month-to-month, no contract, cancel any time. AI Revenue Systems, Automotive AI, SEO, and Campaign Management have a 90-day initial commitment so the system has time to prove out — then month-to-month. No multi-year lock-ins.
What if I already have a marketing agency?
We often work alongside agencies. Some clients keep their agency for creative and relationship, use Glovecars for the production layer — writing, publishing, following up. Others replace fully. Either way, the strategy call with Igor is the honest conversation about which makes sense for you.
